Frequently Asked Questions - Rehab Questions

Yes, it’s your Medicare and insurance right to chose where you are going to do your rehabilitation, provided they participate in your insurance plan. Some hospitals may provide lists of “preferred long- and short-term rehabilitation providers”, but these are only suggestions and patients should carefully consider the facility that is the best fit for them. Here at The Carolton, we are an independent, family-owned business and we treat our patients as if they were part of our family. We believe you will get a different, more personalized kind of care here. 

Yes! In fact, we encourage this. You are welcome to contact our admissions staff and to tour our facility. When you have completed your surgery and any necessary hospitalization, we will be ready to welcome you to The Carolton and continue your care. 

At The Carolton, we have a team of 34 licensed physical, occupational and speech therapists, many with orthopedics, neurological and geriatric specialties, who take the time to get to know each patient, their medical history, and their families. Our facilities include three modern, bright, clean, fully equipped gyms that offer over 4,000 square feet of dedicated rehabilitation space featuring treadmills, elliptical machines, parallel bars, stretching equipment, bands, weights, balls and more. Our dedicated occupational therapy spaces include a working kitchen, bathroom, bedroom and adaptive equipment so our patients can look forward to independent lives. We’ve also developed The Carolton Scorecard, a powerful tool for physicians and therapists alike.

Developed by a team of Carolton Physical Therapy Specialists and Sacred Heart University, The Carolton Scorecard is the most comprehensive assessment tool available for older adults of every activity level.  The Scorecard provides critically important information for therapists, clients, family members and physicians about the strength, joint motion, gait, power, balance and overall function as compared to the normal age-related populations.

The scorecard can only be completed by Carolton trained therapists and can be initiated at any time during an inpatient, outpatient or wellness stay. Items in the scorecard will be tracked over time and is developed to sense changes in your progress, showing either decline or improvement. This will assist the Physical Therapist in making decisions for your patient-specific exercise plan to best improve outcomes.

The Carolton’s 34-member rehabilitation team has created one of the most extensive rehabilitation programs in Fairfield County. All of our inpatient and outpatient therapy is one-on-one and customized for each patient to meet your particular needs and goals. We provide services seven days a week therapy and limit the amount of patient appoints each day to ensure we spend the time with you that you need. Our short-term patients generally receive therapy services twice a day; our outpatient clients are treated based on their physician’s recommendations, which can range from once a week to several times a week depending on your specific needs. 

Our admissions professionals have been working with our patients for over 20 years and navigating insurance is confusing, discouraging and sometimes scary. We can help you with the care plan that makes the most sense for your recovery and yields the best possible results. 

Because of our continuum of care, our inpatients can seamlessly move to our outpatient rehabilitation program once they return to their homes. You will continue to benefit from our extensive rehabilitation facilities and our expert rehabilitation staff.  You will also have the peace of mind of knowing we have full access to your inpatient records and your nursing staff to attend to any special needs or concerns. When your outpatient rehabilitation is completed, you have the option of continuing with our Wellness Program.

The patients in our outpatient program are well enough to stay at home and come to our 4,000- square-foot, fully equipped facility for their rehabilitation services. Our specialized physical, occupational and speech therapists will custom-design your treatment plan and provide you with the individualized attention you need for your recovery. We offer free, onsite parking and easy access from I-95. And when your outpatient services are complete, The Carolton’s Wellness Center will help you continue your progress towards your best health.

After completing your outpatient rehabilitation either at The Carolton or another rehabilitation facility, you can continue to gain your strength, mobility and agility with the guidance and supervision of our rehabilitation professionals at our Wellness Center. This fully integrated exercise program significantly reduces re-injury rate, allows for continued progress towards overall functional goals, and gives patients the proper guidance throughout your post-treatment course. We will track your improvement with The Carolton Scorecard so you can compare yourself to what is considered “normal” for people in your age group.  You will also benefit from the fellowship of other patients working to rebuild their strength and lead independent, healthy lives. 

The majority of the rooms at The Carolton are private rooms with private bathrooms. We also have some shared rooms, also with in-room bathrooms. All of our rooms have been specially designed with your comfort in mind and feature flat-screen televisions and free Internet service.

The Carolton offers a range of amenities to ensure your stay is as comfortable as possible. These amenities include free Internet service, daily newspaper delivery, in-room dining or meals in our dining room, free onsite parking, lounge areas and more.

Our short-term stay guests have the choice of eating in their rooms or going to our dining room for their meals. We work hard to provide you with enjoyable meals and we will always accommodate your dietary needs. 

Recovering from any injury or surgery can be uncomfortable and moving, stretching and using parts of your body that have experienced a trauma is challenging. Our nursing staff is committed to helping you manage your discomfort so you can properly heal, do the work you need to and regain your strength. Our rehabilitation team will also use various methods, including ice and heat, to minimize your discomfort and encourage you to your best health. 

The Carolton does provided home-based therapy work, depending on a patient’s particular circumstances. Some patients qualify for limited home therapy on a case-by-case basis to bridge the time between leaving the hospital after some surgical procedures and entering an outpatient rehabilitation program. We can discuss this with you further if this is an option you would like to explore.

The Carolton is located at 400 Mill Plain Road, Fairfield, Connecticut, right off I-95, Exit 21. We have easy, free on-property parking. We love to give potential patients and their families tours of our beautiful facility, including our 4,000 square-foot rehabilitation space, our patient rooms, our dining room and lounge areas.